Customer Service

Need Some Help?


Our team is committed to making sure each and every order goes out on time and fulfilled correctly. Please review our shipping policies for cutoff & processing times.

Shipping Policy

Order status

Need a quick update on your order? No problem! Head to our order status page below and have your order number ready.

Order Status


Need to return an item? Have questions about our return policy?

Returns Center

Gift Cards

Buying for someone else? Not sure what to get? A gift card may be the perfect gift :)

Gift card information


Browse our frequently asked questions page to learn more about our company and services.

View Faq


Looking to become an official Thuren dealer? We make easy! Apply today for a dealer account.

Dealer Application